Question 1

How do I book a tour on HyderabadTourism.in?

Accepted Answer

Browse our tours, select your preferred package, choose travel date and number of passengers, then proceed to checkout. You can pay via UPI, credit/debit card, netbanking or EMI through Razorpay.

Question 2

What is your cancellation policy?

Accepted Answer

Cancellation policies vary by product. Generally: cancellations 7+ days before travel get a full refund minus processing fee; 3-7 days get 50% refund; less than 3 days are non-refundable. Check specific product pages for exact policies.

Question 3

What is a SIC (Seat-in-Coach) tour?

Accepted Answer

SIC tours are shared group tours with fixed itineraries and daily departures. You join other travellers in an air-conditioned coach. It's the most affordable way to explore destinations with a guide.

Question 4

Do Ramoji Film City tickets include all rides?

Accepted Answer

Yes, our Ramoji Film City tickets are all-inclusive day passes covering entry, all rides, shows, and activities inside the park. Food and beverages are not included.

Question 5

Do you provide airport pickup and drop?

Accepted Answer

Yes! We offer airport transfers from Rajiv Gandhi International Airport (RGIA) to any location in Hyderabad and outstation. Sedan, SUV and tempo traveller options available. Book 24 hours in advance for guaranteed availability.

Question 6

What payment methods do you accept?

Accepted Answer

We accept all major payment methods through Razorpay including UPI (GPay, PhonePe, Paytm), credit/debit cards (Visa, Mastercard, RuPay), netbanking, and EMI options. All payments are GST-compliant with invoice.

Question 7

How long does a refund take?

Accepted Answer

Refunds are processed within 5-7 business days to your original payment method. You'll receive email confirmation once the refund is initiated.

Question 8

Will I get a GST invoice?

Accepted Answer

Yes. Every booking generates a GST-compliant invoice with our GSTIN. You can download it from the My Bookings section after payment confirmation.

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